SW Prime. Your local ride at the push of a button.

Pick Me Up

Hours of operation: Monday - Friday: 5:30am - 7:00pm and Saturday 6:00am - 5:30pm

What is SW Prime?

SW Prime is a transit service for Eden Prairie, Chaska, Chanhassen, Carver, Victoria, and Normandale Community College.

As a modern local service, you may request a ride through our mobile app or by phone, indicate the location from which you want to be picked up and where you want to go. A shared ride will be sent to pick you up.

SW Prime is an on-demand ride service.
Our vehicles are ADA compliant – please indicate whether you will be taking a wheelchair, walker, or bike when requesting a ride.

Along with our regular Prime service, we offer a few more services under the Prime "Umbrella" which are known as:

SW Prime 494/MSP Airport: A Premium ride serving the 494 corridor as well as MOA and the MSP International Airport.

SW Prime Shakopee Connector: connecting our service area with Shakopee and the Mystic Lake Casino.

SW Prime Essential: A premium ride for discounted groceries and pharmacy needs.

SW Prime MD: A Premium ride for all your non-emergency medical needs.

Hours of operation:

Monday through Friday 5:30am – 7:00pm. Ride requests are not accepted after 6:30pm.

Saturday 6:00am - 5:30pm. Ride requests are not accepted after 5:00pm*

*Last 494 ride requests are not accepted after 4:30pm

Rides can be requested using the SW Prime Mobile App, or by calling 952-SW-PRIME (952)-797-7463. A reservationist will be available to assist with phone reservations Monday-Friday: 5:00am – 6:30pm and Saturday 5:30am - 5:00pm.

SW PRIME Service Area

SW Prime services the cities of Eden Prairie, Chaska, Chanhassen, Carver, Victoria, and Normandale Community College.

Connections to Downtown/U of M will be made at East Creek Station (Chaska), SouthWest Village (Chanhassen), and SouthWest Station (Eden Prairie).

Larger facilities in the service area have designated drop-off and pick-up locations: 

  • Eden Prairie mall drop-off/pick-up is at the mall entrance between JC Penney and Target stores. 
  • SouthWest Transit Station in Eden Prairie pick-up/drop-off is Gate C

Service to Normandale Community College


  • Adults:
    • $4.00 when using a credit card or cash
  • Children between 6 and 12 years old, accompanied by a paying adult:
    • $4.00 when using a credit card or cash
  • Seniors, 65 and over:
    • $4.00 when using a credit card or cash
    • $2.00 on Mondays, 9:00am to 3:00pm when using a credit card or cash
  • TAP participants:
    • $2.00 when using an SWT issued TAP card only
  • Free for children 5 and under if accompanied by a paying adult
  • Free for Disabled Veterans: Must show a Veteran's Identification Card issued by the Dept. of Veterans Affairs with the words "Service Connected" or "SC" below the photo.
  • Free when transferring to or from a SouthWest Transit Express Bus using a Go-To Card. You must request a paper transfer from the Express Bus driver when transferring to SW Prime. 
  • Prime Cards are available – buy 10 rides and use a handy punch card!

Get the SouthWest Prime Mobile App

How to Ride SouthWest Prime