What is SW Prime?

SW Prime is your on-demand rideshare service for the Southwest Twin Cities area. With just a few taps on our SW Prime app or a quick call, you can request a ride from your current location to your destination. Our shared ride service is convenient and reliable, with ADA-compliant vehicles to accommodate wheelchairs, walkers, and bikes.

Prime isn’t just for everyday errands or commutes, it’s perfect for doctor appointments and meeting up with friends. Explore the flexibility of microtransit with SW Prime by SouthWest Transit.

We've introduced five new Autonomous Vehicles (AVs) to our SW Prime fleet. These AVs operate exclusively within a designated zone in Eden Prairie, offering seamless, stop-to-stop transportation for our riders.

Learn more about this initiative by visiting our FAQs.

Last year, we had the pleasure of bringing together local leaders and stakeholders to celebrate the launch. Read our press release to learn more about the event, the partnerships that made it possible, and how this innovation is shaping the future of microtransit in the Twin Cities.

Service Updates Effective January 27, 2025

In our continued efforts to simplify our services, we have removed the SW Prime service names (ex. MD, Edge). Now, it's all just SW Prime!

Rest assured, we continue to serve all the same locations outside our primary service area (Eden Prairie, Chanhassen, Chaska, Carver, and Victoria), including select destinations in Edina, Shakopee, and along the 494 corridor. This change is all about making your experience with us even more seamless!

For any questions regarding service changes, please contact our Customer Service. Contact information is available in our FAQs.

Pricing

Regular Fare:
$5.00 when using a credit card or cash

Children between 6 and 12 years old, accompanied by a paying adult:
$5.00 when using a credit card or cash

Seniors, 65 and over:
$3.00 when using a credit card or cash

TAP participants:
$2.50 when using an SWT issued TAP Pass only

Free for Children 5 and Under :
If accompanied by a paying adult

Free for Disabled Veterans:
Must show a Veteran’s Identification Card issued by the Dept. of Veterans Affairs with the words “Service Connected” or “SC” below the photo.

Note: To align with transit best practices, we are updating our transfer processes. As of March 31, 2025, all riders need to pay for their first ride and will receive the second ride free. When transferring from a SW Prime vehicle to a SW fixed route bus, riders will pay the SW Prime fare (the first ride). When transferring from a SW fixed route bus to a SW Prime vehicle, riders will pay the SW fixed route bus fare (the first ride). Riders may use a free transfer from other agency's fixed route buses if it is within the free transfer window.

Service Area

SW Prime's primary service area includes: Eden Prairie, Chanhassen, Chaska, Carver, and Victoria.

Secondary locations include:

• Normandale Community College
• Select locations in Edina
• Select locations in Shakopee
• Along 494 corridor to Mall of America
• MSP International Airport
• All previous Prime MD locations

See service map below. You can download a larger version HERE.

Additional Info: 
Connections to Downtown/U of M will be made at East Creek Station (Chaska), SouthWest Village (Chanhassen), and SouthWest Station (Eden Prairie).

Larger facilities in the service area have designated drop-off and pick-up locations:
• Eden Prairie mall drop-off/pick-up is at the mall entrance between JC Penney and Target stores.
• SouthWest Transit Station in Eden Prairie pick-up/drop-off is Gate C

Service Area Map: