CUSTOMER SERVICE CLOSURE | May 15 & May 18

Our Customer Service desk at SouthWest Station (Eden Prairie) will be closed from 2:30 PM - 6:00 PM on these days.

If you need assistance, please call our customer service line at 952-949-2287 or check our website for the most up-to-date information. Thank you for your understanding!

Online Customer Service Hours

Monday - Friday, 6:00 AM - 6:00 PM

Phone: 952-949-2BUS(2287)

Email: customerservice@swtransit.org

In-Person Customer Service Hours*

SouthWest Station (Eden Prairie)

13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM

*As of Monday, October 27, 2025, all in-person Customer Service takes place at SouthWest Station (Eden Prairie).

**Customer Service is open on select holidays. You can view a full list of 2026 holidays and service statuses on our Rider FAQs page HERE.