Online Customer Service Hours

Monday - Friday, 6:00 AM - 6:00 PM

Phone: 952-949-2BUS(2287)

Email: customerservice@swtransit.org

In-Person Customer Service Hours

SouthWest Station (Eden Prairie)

13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM

SouthWest Village (Chanhassen)

650 SouthWest Village Dr, Chanhassen
Monday & Tuesday 6:00 AM to 10:00 AM*

*The Customer Service counter at SouthWest Village will be closed on Tuesday, 9/23/25. Please use the contact information above for assistance or visit SouthWest Station in Eden Prairie to connect with our team in person.

East Creek Station (Chaska)

2120 N Chestnut St, Chaska
Wednesday & Thursday 6:00 AM to 10:00 AM**

**The Customer Service counter at East Creek will be closed on Wednesday, 9/24/25, and Thursday, 9/25/25. Please use the contact information above for assistance or visit SouthWest Station in Eden Prairie to connect with our team in person.