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Customer Service

Notices: 

Customer Service Hours Update

Monday, Jan. 26, 2026: Customer Service will be closed from 11:00 AM–1:00 PM while our team gathers for a welcome lunch with our new Transit Experience Manager, Antonio!

 

Online Customer Service Hours

Monday - Friday, 6:00 AM - 6:00 PM

Phone: 952-949-2BUS(2287)

Email: customerservice@swtransit.org

 

In-Person Customer Service Hours*

SouthWest Station (Eden Prairie)

13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM

*As of Monday, October 27, 2025, all in-person Customer Service takes place at SouthWest Station (Eden Prairie).

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