Our Downtown Minneapolis Roaming Customer Service Agent, Justin Ambroz, can be located on the Marquette Corridor Monday-Friday from 3:30 pm to 6:30 pm. He is available to answer any questions and to assist with any issues in the downtown area. 

"I have been working with SouthWest for about three years now. What I enjoy about working would have to be the variety of things I get to work on from day to day, whether it is maintenance or customer service related. Each day I come into work, it's something different. On top of that, SouthWest Transit has done an excellent job at working around my academic schedule! Also, I really enjoy the people I get to work with. They are easy to communicate with and make it fun to come to work every day." -Justin Ambroz