Notices:

Customer Service Hours

A quick heads-up: our Customer Service will be closing at 2:30 PM on Thursday, 12/18 and Friday, 12/19.

Thank you for your understanding!

Quick Update: Customer Service Holiday Hours

Our Holiday Service Statuses list has been updated! See new PDF for 12/23/25 - 1/1/26 in our FAQs HERE.

Online Customer Service Hours

Monday - Friday, 6:00 AM - 6:00 PM

Phone: 952-949-2BUS(2287)

Email: customerservice@swtransit.org

In-Person Customer Service Hours*

SouthWest Station (Eden Prairie)

13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM

*As of Monday, October 27, 2025, all in-person Customer Service takes place at SouthWest Station (Eden Prairie).

Contact Us

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