Online Customer Service Hours

Monday - Friday, 6:00 AM - 6:00 PM

Phone: 952-949-2BUS(2287)

Email: customerservice@swtransit.org

In-Person Customer Service Hours

SouthWest Station (Eden Prairie)

13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM

SouthWest Village (Chanhassen)*

650 SouthWest Village Dr, Chanhassen
Monday & Tuesday 6:00 AM to 10:00 AM

East Creek Station (Chaska)*

2120 N Chestnut St, Chaska
Wednesday & Thursday 6:00 AM to 10:00 AM

*As of Monday, October 27, 2025, all in-person Customer Service will take place at SouthWest Station (Eden Prairie).

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